Product channels and pricing control

You can choose where each product is sold: on your website, in your app, and in which of your branches. You can also give a product a different price in each branch. Use this when a product should only be on one channel, or when one branch sells it at a different price.

Before you start

• The product must already be added in Products.
• To choose branches or set branch prices, your store needs more than one branch. You can see your branches in Settings > Branches.

The screenshots show example products, branches and prices. Use your own products and prices.

Choose where a product is sold

1. Open nadi.ordrio.com (your Ordrio admin panel) and log in. In the menu on the left, click Products, then Products. You see the list of your products.

2. Click the product you want to change, or click the pencil icon in its Action column. The product page opens.
3. Scroll down to More options and click Sell on. Its summary reads "Website, app, regular and subscription orders".

4. The Sell on panel opens on the right. It has these settings:

• Regular Order: the switch at the top. When it is on, you can choose the channels below it. When you turn it off, the Website and App choices are hidden.
• Website: tick it to sell the product on your website.
• App: tick it to sell the product in your customer app.
• Available Branches: the branches that sell this product. Each branch shows as a chip in the box.

5. Tick or untick Website and App. For example, untick App to sell the product only on your website.
6. To change the branches, click the Available Branches box. A list of your branches opens, with a Search options... box at the top. Tick the branches that should sell the product and untick the ones that should not. You can also click the × on a branch chip to remove it, or click the × at the end of the box to clear all branches.

7. Click Done at the bottom of the panel. The panel closes and an Unsaved changes bar appears at the bottom of the page.
8. Click Save product in that bar. Your change is saved and you go back to the Products list.
9. To check your change, open the product again and click Sell on. The panel shows the channels and branches you saved.

Set a different price in each branch

Prices are set on each option of a product (for example each size or type). You can keep one price for all branches, or give each branch its own price.

1. Open the product from Products. In the Options section, click Edit options. The Options page opens with a list of the product's options, and each one shows its Price, Stock and Selling switch.
2. Click the ... button at the end of the option's row and choose All details.

3. A panel opens for that option. In Price you see:

• Price: the normal price of the option.
• Price after discount: the lower price, if the option is discounted.
• Cost: what the option costs you.

4. Under the prices, click Different by branch. A list of your branches appears, each with its own Price, Price after discount and Cost.
5. Type the prices for each branch. If you leave a branch's price blank, it uses the price above. To go back to one price everywhere, click Same in all branches.
6. Click Save option. The panel closes and the option shows "Changed, not saved yet".
7. Click Save product in the Unsaved changes bar at the bottom of the page. The new prices are saved.
8. To check, open the option again with ... > All details. Different by branch is selected and each branch shows the price you saved.

Good to know

• Your changes only count after you click Save product. Done and Save option only close their panels.
• Before you save, you can click Reset in the Unsaved changes bar to undo your changes.
• Prices are set for each branch, not for each channel. The Sell on panel only controls where the product is sold.
• Stock can also be different in each branch. In the option's All details panel, click Different stock by branch under Stock.
• To stop selling one option in one branch only, open Edit options and click the arrow at the end of the option's row. You see each branch with its Stock and a Selling switch.
• To hide a product everywhere, use the switch in the Status column of the Products list instead.

Related

• Adding your first product
• Product variations and options
• Branch-level inventory
• Creating and managing branches