Delivery & branches
Branches, delivery zones, slots, charges, riders and routes.
How-to guides
- Creating and managing branches VideoAdd and edit branches under your business.
- Branch operating hours and availability VideoSet store timings and availability per branch.
- Long-distance delivery setup VideoShip orders outside your local delivery zones.
- Hybrid delivery routing VideoCombine last-mile and long-distance delivery in one branch.
- Delivery zones and geo mapping VideoSet where each branch delivers on a map, by distance or a custom shape, with a delivery charge per area.
- Delivery charges VideoSet the delivery fee for each delivery area: free, fixed, free above an amount, or by distance, plus extra charges like packing.
- Pickup orders VideoLet customers collect orders from the store.
- Assigning orders to riders and delivery partners VideoSend orders to your riders, Vayu, Ordrio Ship or a manual carrier.
- Live order tracking VideoTrack riders and deliveries in real time.
- Proof of delivery VideoConfirm completion with OTP, signature or photo.
- Delivery exceptions and re-routing VideoHandle failed deliveries and reassignments.